We Are Here for You — Get in Touch with Bridgecare Solutions
Whether you are arranging care for a loved one, enquiring about our services or simply have a question you would like to discuss, our friendly and experienced team is ready to help.
Getting started with home care does not have to feel overwhelming. A single call or message to our Stevenage team is all it takes to begin.
How to Reach Us
Our team is available seven days a week to answer your questions, arrange assessments and provide guidance on any aspect of home care.
Email Us
info@bridgecaresolutions.co.uk
Send us your enquiry by email and a member of our team will respond within 24 hours during working days. For urgent matters, we recommend calling us directly.
Email Us NowStevenage Office
Caxton Point Business Centre, Caxton Way, Stevenage, SG1 2XU
We welcome visits to our Stevenage office by appointment. Whether you would like to meet our team in person or discuss a care plan face to face, we are always pleased to welcome you.
Get DirectionsPortsmouth Office
Unit 908, Victory Business Centre, Somerset Road North, Portsmouth, PO1 1PJ
Our Portsmouth branch is available for in-person meetings by appointment. We are happy to discuss your care needs face to face at our Victory Business Centre location.
Get DirectionsOffice Hours
Monday to Friday: 9:00am – 5:00pm
Our care coordinators are accessible during office hours for all non-urgent enquiries, care plan updates, feedback and general questions.
Send Us an Enquiry
Complete the form below and a member of our team will be in touch within 24 hours.
Not sure what type of care you need? That is perfectly fine — please fill in as much or as little as you feel comfortable with and we will take it from there.
Contact Details
Stevenage
Caxton Point Business Centre, Caxton Way, SG1 2XU
Portsmouth
Unit 908, Victory Business Centre, Somerset Road North, PO1 1PJ
Mon–Fri, 9:00am–5:00pm
Our Response Promise to You
We believe that when a family reaches out about home care, they deserve a prompt, thoughtful and genuine response.
Phone enquiries
We aim to answer your call immediately during office hours. If we miss your call, we will return it within 2 hours.
Email enquiries
All emails are responded to within 24 hours during working days. Urgent enquiries marked as such will be prioritised.
Online enquiries
Form submissions are reviewed throughout the day and responded to within 24 hours.
Free assessment bookings
We aim to arrange your free home assessment within 5 working days of your initial enquiry, or sooner where urgency requires it.
Emergency situations
For urgent or emergency care needs, please call us directly on 0788 696 5421. Our emergency line ensures that no urgent request goes unanswered.
Start with a Free Home Assessment
The most important step in arranging home care is understanding what the individual truly needs. That is why every journey begins with a free, no-obligation home assessment.
What the assessment involves:
- A relaxed, confidential conversation with the individual and their family at their home
- A thorough review of current care needs, daily routines and personal preferences
- A discussion of any medical, mobility or cognitive considerations relevant to care
- An honest explanation of which services may be most appropriate and beneficial
- Answers to any questions the family may have about our team, our approach and how we work
Following your assessment, we will prepare a personalised care plan. There is absolutely no commitment required to proceed.
Find Our Office — Stevenage, Hertfordshire
Our office is located at Caxton Point Business Centre on Caxton Way in Stevenage — a central, easily accessible location. We are close to the A1(M) and within easy reach of Stevenage Railway Station, with ample on-site parking available.
Bridgecare Solutions
Caxton Point Business Centre
Caxton Way
Stevenage
SG1 2XU
Stevenage Railway Station — approx. 10 minutes by car
Stevenage Town Centre — approx. 5 minutes by car
A1(M) Junction 7 — approx. 5 minutes drive
Who We Are Here to Help
We receive enquiries from a wide range of individuals and organisations. Whoever you are, we are pleased to hear from you.
Individuals and families
If you or a loved one requires home care support in Hertfordshire, please do not hesitate to get in touch. We are here to guide you through the process with patience and expertise.
Healthcare professionals and social workers
We welcome referrals from GPs, district nurses, hospital discharge teams, social workers and other care professionals. Our team is experienced in coordinating with the wider healthcare system.
Local authorities and commissioners
We are pleased to discuss service agreements, spot purchasing and ongoing care contracts with local authority commissioners and care managers in Hertfordshire.
Existing clients and families
If you are an existing client or family member with a query, compliment, complaint or request to update a care plan, please contact us directly.
Ready to Take the First Step? We Are Ready to Listen.
Every great care journey begins with a single conversation. Contact Bridgecare Solutions today — our friendly, experienced team is here to help you find the right care.